Empathic communication when delivering serious news in Emergency Medicine is a critical procedure that is done daily in Emergency Departments around the world. EMTalk provides a structured framework and practical skills to navigate challenging conversations based on evidence-based techniques through live simulated patient encounters and small group coaching.
EMTalk was developed by emergency medicine communication experts and is grounded in VitalTalk’s evidence-based methodology. The course offers real-time practice with simulated patients and focuses on high-impact skills now assessed in the ABEM Certifying Exam—making it both practical and relevant for today’s emergency clinicians.
Effective communication with seriously ill patients in the fast-paced ED is crucial. While 99% of clinicians rate addressing goals of care as “important,” only 14% report starting these conversations in the Emergency Department. EMTalk equips you with the skills and confidence for these key discussions, ensuring efficient care and alignment with patient values.
The American Board of Emergency Medicine now evaluates clinicians on key communication skills—including empathy, conflict resolution, and patient-centered care—through structured clinical assessments. EMTalk offers a ready-to-implement training solution that helps prepare residents to excel in these evaluations and apply these skills confidently in real emergency care settings.
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Washington State Medical Association (WSMA) and VitalTalk. The WSMA is accredited by the ACCME to provide continuing medical education for physicians.
The WSMA designates this Other activity (Enduring materials and practice conversations) for a maximum of 4.75 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.